Claims Processing

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Iris Global Companies Insurance and Finance Companies BPO Contact Center Claims Processing

Your insured customers may contact a telephone customer service team that will make all the help necessary to resolve any incident available to them.

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From the very first notifications until the incident is resolved.

We monitor the customer’s satisfaction level with respect to the result of the incident.

With our BPO Contact Center, your customers will feel they are being listened to when they have a problem.
From the very first notifications until the incident is resolved.
We’ll serve your customers as if you were doing so yourselves, always in line with your brand’s values.

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Broadcast Campaigns.

Campaigns to achieve the maximum return on investment.

Recovery Management

Settlement of recovery requests

Support to the Mediators Channel

Support to insurance intermediary companies