We meet the highest quality standards by complying with SLAs (Service Level Agreements) signed with our customers
NPS (Net Promoter Score)
We work to develop a high level of quality as reflected in our NPS (Net Promoter Score)
BUREAU VERITAS ISO 9001 QUALITY CERTIFICATE
From the Home, Burial and Contact Center BPO area of Iris Global, we have a Quality Management System certified by Bureau Veritas, a standard that accredits us as a company that demonstrates that it satisfactorily meets the needs of customers and other interested parties. , while complying with the regulatory requirements related to the standard, including the continuous improvement and optimization of our processes.
Iris Global is committed to the environment and renews the international standard for environmental management systems (EMS) which helps the organization to identify, prioritize and manage environmental risks as part of its normal business practices.